When can I expect to receive my shipment?
Orders will be processed within 1-3 business days after ordering, and shipped the next  few days after processing.
All orders have been processed and shipped out from our warehouse. During holidays and peak sales seasons, please allow more time to process your order.Shipment will arrive in between 5-30 business days after the shipment date, depending on the availability of the carrier provider and location.  We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.

How can I track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

Logistics Cost Details：

Which countries do you ship to?
United States, United Kingdom, Canada, Australia, Austria, Norway, France, Germany, Saudi Arabia, Russia, Ukraine, Hong Kong, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Spain, Japan, Finland, Ireland, Brazil, Mexico, Portugal,Thailand,Sweden. To know more about our destination listings, contact us via support@masoncanlid.com

How can I change my Shipping Address?
Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via support@masoncanlid.com to request for such changes.
Can I deliver to another address, other than my card billing address?
Yes, it is possible.

How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday. On rare occasions, some orders may arrive later than expected due to extreme weather conditions, hurricanes or other natural disasters.